Terms and Conditions

The Holidaymakers shall keep the Property and all furniture, fixtures, fittings and effects in or on the Property in the same state of repair as at the commencement of the holiday, and shall leave the Property in the same state of cleanliness and general order in which it was found. The Holidaymaker must report and pay to the Owner the cost of any damage or breakages made during their holiday occupancy. The Owners reserve the right to make a charge where guests have contravened an Owner’s request for their property to be smoke free. (In order to comply with the Unfair Terms in Consumer Contracts Regulations 1999 the amount of such a charge should not be more than the cost of the cleaning.)

Guests are welcome  to take pets on holiday must abide by the following rules:

Up to 2 well-behaved dogs is usually permitted but must be declared when booking.

Young pets i.e. puppies must be declared  at the time of booking and authorised by the Owner. If a puppy or young pet is taken to a property without the consent of the Owner this could result in you being asked to leave without compensation.

We ask dog owners to observe the following rules (failure to do so may result in you being asked to leave without compensation).

Dogs must be under strict control at all times while in the property and fields

Any fouling of lawns etc. must be cleared up without delay.

The dog owner must bring the dog's bed or basket for sleeping in.

Dogs MUST NOT be left alone in the property or elsewhere at any time.

Dogs MUST NOT lie on beds or furnishings, and hair must be well cleared up before departing.

Dog owners must ensure that their pets are free from parasites and fleas before they occupy the property. Failure to do so will incur subsequent charges.

Any damage (which must be reported to the Owner immediately) or excessive cleaning that may incur an additional charge, will be at the Owner's discretion.

The Holidaymakers right to occupy the Property may be forfeited without compensation if:-

More people or pets than declared at the time of booking or before the commencement of the holiday to the agency and/or the number the Property holds, attempt to take up occupation.

Overnight guests are entertained without the Owner’s express permission.

Any activity is undertaken which is illegal, or may cause unreasonable damage, noise, behaviour or disturbance.

Smoking is not permitted inside the property.

In the event of there being cause for complaint concerning a Property, the matter shall be taken up with the Owner/Caretaker at once, (their details are supplied on the booking confirmation and they understand that they are the first point of contact should there be cause for complaint), only thereafter reported to the Agency if required. It is important that this is done whilst you are still at the Property so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended, when the Holidaymakers have denied the Owners/Caretakers or the Agency the opportunity of investigating the complaint and endeavouring to remedy matters during the holiday.

The Owner shall be allowed access to the Property at any reasonable time during any holiday occupancy.

The Holidaymakers accept that minor differences between text/photograph/illustrations in the Brochure and on the Website and the actual property may arise. We cannot accept responsibility should the property not conform to the Holidaymaker’s standards. If a facility is particularly important to you, please check with us prior to your booking.